To track your shipment, simply visit our website and click on the “Track Shipment” option. Enter your tracking number and get real-time updates on your package’s status.
Delivery times vary based on the destination and service chosen. Typically, it takes 7-10 days in most of services but there is premium service is also available for 3-5 days. Also, we provide estimated delivery times during the checkout process. You can also contact our customer support for more specific delivery information.
Scheduling a pickup is easy! Simply log in to your account, go to the “Pickup Request” section, provide the necessary details, and select a convenient pickup date and time. Alternatively, you can call our customer service to arrange a pickup.
We offer various shipping options, including standard, express, and overnight delivery. Shipping rates depend on factors such as package size, weight, destination, and chosen service. You can get an accurate rate by using our online rate calculator on our website.
If your package is lost or damaged during transit, please contact our customer service immediately. We will initiate an investigation and work towards resolving the issue promptly. In case of lost shipment, tryy cart’s liability is limited to 5000 INR or value of shipment declared at the time of booking, whichever is lower.
Couriers may carry limited or no liability for antique or vintage items, jewelry, TVs, electronics, manufacturer’s box/packaging and prohibited goods.
You can reach our customer support through phone, email, or live chat. Visit our “Contact Us” page for detailed contact information.
You simply need to visit our website and click on the ‘Third-Party Ecommerce Website’ tab. This will direct you to a page where you can paste the ecommerce website link, fill out a few product details, and create an account on our website. One of our staff members will place the order and ship it to your desired destination. If you’ve ordered through a personal courier or from our website, everything will be consolidated at our warehouse and then shipped to your destination
Yes, you can order from three different places: 1. Indian ecommerce websites, 2. Personal courier services, and 3. Our website Shop. Everything will be consolidated at our warehouse and then shipped to your desired destination. We have developed a unique way to save you money and time through our consolidation service.
In case you cancel your order, our system will initiate a refund to the same card you used for the online payment.
If you need to change the delivery address, contact our customer service as soon as possible within in 24 hrs. Depending on the status of the shipment, we will do our best to accommodate the change. Address Correction charges per box is applicable as per respective country in case of wrong address given at the time of booking after despatched from our warehouse.
If you need to change or modified your order, go to cart and cancel/modified your order by tab switch. If tab is disappear or hide then contact our customer service as soon as possible within time line given during place order.
Yes, we offer international shipping services to various countries. You can select the destination country during the shipping process and view the available international shipping options.
We also offers domestic shipping for India, Canada and USA.
For our personal couriers option we request our customer to pack everything in box and fill required data of weight and dimensions of each box. Print the labels generated through our service and tape them securely to each boxes. Delivery person come to your door, pick up parcel and send it to our warehouse in India, we will re pack everything as per international standards in other box and send it to your destination country.
For packaging guidelines, visit our “Packaging Tips” section on the website to ensure your items are securely packed.
No, it is a very cost-effective and time-saving service. It typically requires only 3-4 extra days compared to normal courier services to have everything packed and shipped to your destination. With this service, you can save more than 50% on shipping costs.
The following payment methods are available for you to make payment:
Stripe Payment Gateway
Credit/ Debit Cards: Visa, MasterCard (including Maestro), American Express, Diners Club, Cartes_bancaires, Discover, JCB, Union pay.
Google Payment Gateway
Credit/ Debit Cards: Visa, MasterCard, American Express and major card
Unified Payment Interface (UPI) or Scan code
You can create an account using ‘Become a Seller’ and follow the process. If you have any questions, please contact our sales team for more details.